The Heart of Our Business: Servicing Customer Experiences

Servicing our customers’ experiences is at the heart of being successful in today’s market. The culture change by consumers of goods and services have evolved from listening to a sales pitch and buying an off the shelf solution to customers expecting to receive both an education around their needs and a customized, effective solution. How well that process is managed is integral to the success of your organization. And that’s where a unique marketing company can help you succeed.

Roundhouse Marketing  is committed to exceeding the expectations of our customers to the extent that it has eliminated the traditional customer service department. Instead, they created a customer service company that provides marketing solutions. Every member of our team is both a client service provider and a solution provider. This mindset permeates all our interactions and the products and services which we provide. Delighting our clients with superior design, performance, execution and fulfillment are our daily expectation.

Part of delighting customers is to simplify their journey by incorporating the critical functions of marketing design and delivery into a single unique organization. Once a marketing campaign is conceived, the design process takes over to ensure the concept is sharpened and focused on the targeted market. When the concept is ready, our team can execute quickly by providing the printed materials, email blasts, email newsletter templates and fulfilling requests for physical marketing supplies when and where you need them. All of this under one roof!

Our team works as both Tier 1 (full-service marketing department) or Tier 2 (with your marketing department or agency) to ensure that your campaigns are developed and executed in a timely, cost-effective manner. In either case, we will supplement your team’s efforts with unique skills and interactive collaboration to provide the services you need.

Roundhouse Partners is ready, willing and able to help you meet the challenges of getting and obtaining your target customers’ attention. Give us the opportunity to delight you by contacting us today.

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